SHIPPING POLICY
-
100% of our orders are shipped within 2-3 business days across India. Orders placed over the weekends are dispatched on Mondays. Once shipped, the orders are expected to be delivered in another 3-4 business days.
-
Orders above INR 999 enjoy free shipping whereas we charge INR 49 as shipping fee for all orders under INR 999 across India.
-
International orders are not accepted currently.
-
For any queries, email us at info@plantosphere.in or call us at +98779 42353
CANCELLATION POLICY
Order cancellations will be considered only if the request is made within 3 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
RETURN POLICY
We deliver the best quality genuine products. However, if you wish to return for whatever reasons, we're here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for a different product, or get a refund to the original payment method.
​
​
A few Exceptions to our return and exchange policy
​
-
Discounted items are final and cannot be returned or exchanged.
-
Items to be returned in original packaging.
-
Returned items must have no visible signs of wear or use.
​
​
To initiate a return or exchange, please follow the steps below:
​
-
Send a request to 'help@plantosphere.in' or call/whatsapp at '+91 98779 42353'. Please mention the following details in your request:
-
Your Order Number
-
Your Name
2. We will initiate a reverse pick up from your delivery address within 48 hours.
3. A refund will be initiated upon receiving the returned item and will be processed in 7-8 business days.